Privacy statement

Mascot-Europe B.V. guarantees to protect the privacy of the persons whose personal data we process. Personal data is processed with the greatest of care and treated confidentially. Mascot-Europe B.V. complies with the statutory requirements for the protection of personal data.

This privacy statement is applicable only to the processing of personal data of natural persons. Non-natural persons, such as legal persons, do not have personal data in the meaning intended in this privacy statement and therefore cannot derive any rights from it. When the word “person” or “persons” is used in this privacy statement, it is intended exclusively to denote a natural person or natural persons.

Among other things, this privacy statement advises you whose personal data is processed by Mascot-Europe B.V., which personal data is processed, for what purposes and what your rights are. At the end of this privacy statement, you will find the contact details for the controller.

Whose personal data is processed by Mascot-Europe B.V.?

  • Customers of Mascot-Europe B.V.;
  • Persons who come into (written) contact with Mascot-Europe B.V. in any way.
  • Other persons whose personal data is processed by Mascot-Europe B.V. such as prospective customers, stakeholders and/or interested parties.
  • We process the personal data of minors (persons under 16 years of age) only if written permission has been granted by a parent, guardian or legal representative.
  • Personal data of members of staff.

Which personal data is processed by Mascot-Europe B.V.?

Mascot-Europe B.V. processes the personal data that is directly or indirectly provided to us. Examples of this are your name, address, telephone number, email address, and also your IP address. Personal data is the information that refers directly or indirectly to a person and which can identify that person.

Why might Mascot-Europe B.V. process your personal data?

Mascot-Europe B.V. may process your personal data for one or more of the following reasons:
  • You have given Mascot-Europe B.V. permission for the processing;
  • The processing is necessary for the performance of an agreement between you and Mascot-Europe B.V.

For what purposes might Mascot-Europe B.V. process your personal data?

Your personal data can be used for the following purposes:
  • Maintenance of a customer file;
  • Compliance with a legal requirement;
  • Making and maintaining contact.
  • Analysis and improvement of the service provided by Mascot-Europe B.V.
  • For the performance of an (employment) contract.

Depending on the purpose for which you supplied your personal data to Mascot-Europe B.V., we may also process it in connection with other compatible purposes.


Mascot-Europe B.V. may give the contract to process your personal data to a third party (“the processor”). In that case, there will be an obligatory processor agreement between Mascot-Europe B.V. and the processor. Mascot-Europe B.V. will ensure that this processor agreement is concluded and that it complies with the statutory requirements.

Recipients of personal data

Within Mascot-Europe B.V., your personal data can be shared. In addition, your personal data can be provided to third parties but only if it is necessary for the performance of the contract or for one of the other processing purposes. At all times, Mascot-Europe B.V. will have regard to its (inferred) duty of confidentiality in this connection.
Mascot does not supply any personal data to parties located outside the EU.

Retention period

Your personal data will be kept for as long as necessary for the processing purposes named (in this privacy statement) and, if necessary, in the financial administration system only for a maximum of seven years.

What are your rights?

Right to inspection

You can ask the controller to let you inspect your personal data and you can request the information in this privacy statement be provided. On receipt of your request, the controller will provide you with a copy of your personal data. If you request further copies, the controller can charge you a reasonable fee for this, based on the administrative costs involved.

Right to correction

You can request that the controller rectify without delay your incorrect personal data. For example, you can send additional information to complete personal data that is incomplete. The purposes, as included in this privacy statement, will again be taken into consideration. Right of removal

You can request the controller to remove your personal data without undue delay. Additionally, the controller is obliged to remove your personal data without undue delay in the event you withdraw your permission for the processing of your data and there is no other legal basis for processing it, or if your personal data is no longer necessary for the purposes for which it was collected.

Right to restrict

You have the right to restrict the processing of your personal data. This means that your personal data (temporarily) can no longer be processed. You have this right if you dispute the accuracy of your personal data, if the processing is unlawful and you are requesting the use of the data to be restricted rather than removing the data, if you need your personal data in connection with the establishment, exercising or underpinning of a legal claim and the processor no longer needs this personal data for processing purposes, or if you have made a complaint. If you have put a restriction on processing, Mascot-Europe B.V. may no longer process your personal data. In that case, your personal data can only be stored now. If you have put a restriction on processing your personal data, the controller will notify you before the restriction on processing is lifted.

Right to transfer data

You have the right to receive your personal data that you have provided to the controller in a structured, conventional and machine-readable form, so that you can give it to another controller. If it is technically possible, you also have the right for your personal data to be sent directly from one controller to the other.

Right to object

At all times, you have the right to object to the processing of your personal data. When you have made a complaint, your personal data will no longer be used unless there are compelling legitimate grounds for the processing of your personal data.

Do you want to submit a request for inspection, correction, removal, restriction or transfer of your personal data, or do you want to complain about the processing of your personal data? In that case, you can contact Mascot-Europe B.V. using email address:

If your personal data are corrected, removed or if its processing is restricted, the controller will notify the recipients of your personal data.

Withdrawal of permission

You have the right at any time to withdraw your permission for the processing of your personal data. The withdrawal of your permission has no effect on the legitimacy of the processing of your personal data based on your permission prior to its withdrawal.
You can withdraw your permission by sending an email notification to this effect to Mascot-Europe B.V. at the email address:

Submitting a complaint

You have the right to file a complaint with the Data Protection Authority. The Data Protection Authority deals with complaints about compliance with the statutory requirements for the protection of personal data.


The website of Mascot-Europe B.V. uses hyperlinks. Hyperlinks are references to third-party websites. Mascot-Europe B.V. is not responsible for the content of the websites referred to by the hyperlinks.


Mascot-Europe B.V. may change this privacy statement. This might be due to a change in the law, for example, but also when something in the use of the data changes for other reasons. You can consult the privacy statement on our website to stay informed about changes.

Identity and contact information for the controller

The controller is Mascot-Europe B.V., contactable using email address